HitBTC

Articles 21

• Why it is important to secure your account?
• What security tools are available on HitBTC?
• Someone logged in to my account. What should I do?
• What is 2-factor authentication
• How to Deposit funds to your HitBTC account

See all 21 articles

Howto 5

• How to create an account
• How to read crypto order books
• How to make a first trade
• How to verify your account
• How to read a candlestick chart

Articles 1

• What is Demo HitBTC?

Issues 12

• My password isn't working
• I have lost/reset 2FA device
• 2FA codes not working
• How to set up a corporate account
• How to close my account

See all 12 articles

Articles 10

• How to enable 2FA with a code-generating app
• How to protect your account from social engineering
• How to protect your account from intruders
• How to whitelist HitBTC in your mailbox
• How to contact the team via Support Center

See all 10 articles

Articles 7

• Wallet Account and Spot Account
• Security of your funds
• Retrieval of deposits sent by mistake
• Making a deposit
• How to deposit safely

See all 7 articles

Issues 6

• My deposit address has changed
• I have deposited a coin which is not supported by HitBTC
• Where is my ETH token deposit?
• Where is my deposit?
• NEO deposit delay: invocation transaction

See all 6 articles

Articles 10

• How to manage your trading & payment activity
• Trading tools
• Scaled orders
• How to cancel my orders
• Trading fees

See all 10 articles

Issues 4

• Error when trying to transfer funds
• Other problems with orders management
• "Insufficient funds"
• Can't specify the necessary amount

Articles 5

• What is margin trading?
• How to use margin trading?
• What is Isolated Margin?
• Liquidations
• Interest Rate Charges

Articles 5

• How to withdraw funds
• What are withdrawal fees?
• How to locate transaction hash
• Why is particular coin offline?
• Whitelist of withdrawal addresses

Issues 16

• "Withdrawals are temporarily disabled on your account"
• “This destination address is not whitelisted”
• “Withdrawals from your account are suspended”
• I cannot withdraw a coin/token
• I want to withdraw a disintegrated coin

See all 16 articles

Articles 1

• Best Bitcoin and Crypto Trading App – HitBTC

Issues 5

• How to download HitBTC app
• How to create a new account
• Withdrawals or other functions don't work in the app
• Where to find a PIN code
• How to sign in via HitBTC app

Issues 3

• When I will receive coins after the airdrop which you supported?
• I want to withdraw a disintegrated coin
• Will you support a particular coin?

Articles 9

• Forks and airdrops
• What happens if a coin is disintegrated
• Markets overview
• Aryacoin (AYA) to be supported on HitBTC
• WAX swapped to WAXP

See all 9 articles

Articles 1

• Creating a master account & sub-accounts

Issues 0

Articles 1

• HitBTC API Keys

Articles 2

• What is Trollbox
• Trollbox Rules

Issues 2

• Trollbox complaint
• Why was I banned from Trollbox?

Issues 2

• How to contact HitBTC on legal issues
• How to verify my account?

Articles 3

• Privacy Policy
• What is verification
• How can you benefit from undergoing the KYC procedure?

Privacy policy 0

Opt-out policy 0

Security 0

Affiliate 0

Most common issues 0

Disclosure statements 0

Coins 0