HitBTC

Articles 21

• What is 2-factor authentication
• How to Deposit funds to your HitBTC account
• Someone logged in to my account. What should I do?
• Why it is important to secure your account?
• What security tools are available on HitBTC?

See all 21 articles

Howto 5

• How to verify your account
• How to make a first trade
• How to create an account
• How to read crypto order books
• How to read a candlestick chart

Articles 8

• App overview
• Register and sign in
• Security and other settings
• Wallets and Balance Details
• Receive crypto

See all 8 articles

Articles 9

• How to enable 2FA with a code-generating app
• How to restore your account access
• How to transfer your 2FA to a new device
• How to Use Yubikey for 2FA
• How to whitelist HitBTC in your mailbox

See all 9 articles

Issues 12

• I Have Lost/Reset 2FA Device
• 2FA codes not working
• How to close my account
• Someone created an account with my email address
• My password isn't working

See all 12 articles

Articles 7

• Wallet Account and Spot Account
• Making a crypto deposit
• How to buy crypto with a bank card
• How to deposit safely
• Retrieval of deposits sent by mistake

See all 7 articles

Issues 6

• Where is my deposit?
• I have deposited a coin which is not supported by HitBTC
• Where is my ETH token deposit?
• My deposit address has changed
• "An error occurred"

See all 6 articles

Articles 5

• How to locate transaction hash
• How to withdraw funds
• Whitelist of withdrawal addresses
• What are withdrawal fees?
• Why is particular coin offline?

Issues 16

• “Withdrawals from your account are suspended”
• "Invalid token"
• "Withdrawals are temporarily disabled on your account"
• I cannot withdraw a coin/token
• "Withdrawals for this cryptocurrency are offline"

See all 16 articles

Articles 11

• Perform a trade
• Limit orders
• Trading fees
• How to manage your trading & payment activity
• How to convert USDT20 to USDT and start trading

See all 11 articles

Issues 4

• Error when trying to transfer funds
• "Insufficient funds"
• Other problems with orders management
• Can't specify the necessary amount

Futures trading 7

• What is Crypto Perpetual Futures Trading?
• What is Futures Funding Fee?
• How to Start Trading Perpetual Futures?
• Insurance Fund
• What is Isolated Margin?

See all 7 articles

Articles 5

• What is margin trading?
• How to use margin trading?
• Liquidations
• What is Isolated Margin?
• Interest Rate Charges

Articles 3

• How can you benefit from undergoing the KYC procedure?
• What is verification
• Privacy Policy

Issues 2

• How to verify my account?
• How to contact HitBTC on legal issues

Articles 11

• HitBTC Token (HIT) FAQ
• What happens if a coin is disintegrated
• Forks and airdrops
• What instruments are available on HitBTC?
• WAX swapped to WAXP

See all 11 articles

Issues 3

• I want to withdraw a disintegrated coin
• When I will receive coins after the airdrop which you supported?
• Will you support a particular coin?

Articles 1

• HitBTC API Keys

Issues 0

Articles 1

• Creating a master account & sub-accounts

Articles 1

• Best Bitcoin and Crypto Trading App – HitBTC

Issues 5

• Withdrawals or other functions don't work in the app
• How to download HitBTC app
• How to sign in via HitBTC app
• How to create a new account
• Where to find a PIN code

Articles 1

• What is Demo HitBTC?

Privacy policy 0

Opt-out policy 0

Articles 2

• What is Trollbox
• Trollbox Rules

Issues 2

• Trollbox complaint
• Why was I banned from Trollbox?

Security 0

Affiliate 0

Most common issues 0

Disclosure statements 0

Coins 0