Articles

Wallet Account and Spot Account
Wallet account is designed for external operations (such as depositing and withdrawing) and storing your funds. Spot account is used for placing orders...
Sat, 15 May, 2021 at 2:28 PM
Making a crypto deposit
To make a deposit, open your Account page, generate and copy your address and use it to create a transaction at an external service. Making a crypto dep...
Wed, 14 Jul, 2021 at 3:42 PM
How to buy crypto with a bank card
Great news! Using our partner services, you can now easily buy cryptocurrencies with fiat and have the coins deposited to your HitBTC account. Our partn...
Fri, 14 May, 2021 at 3:12 PM
How to deposit safely
Before making a deposit to your HitBTC account, it is important to make sure that the coin you are going to send in is supported by our platform. Check ...
Fri, 14 May, 2021 at 3:02 PM
Retrieval of deposits sent by mistake
Blockchain transactions are irreversible. That means that If you accidentally send a deposit to the wrong address, your coins will most likely be irretrieva...
Fri, 14 Aug, 2020 at 3:04 PM
Does HitBTC support fiat deposits?
Fiat currencies (US dollars, euros, British pounds, etc.) are not currently supported as trading instruments on HitBTC. Consequently, there is no way to lin...
Sun, 7 Mar, 2021 at 11:29 PM
Security of your funds
We take the security of our traders' accounts very seriously. We use cold storage to keep our traders' funds safe. Moreover, we provide our users ...
Fri, 10 Jul, 2020 at 5:43 AM