How to verify your account

What is account verification

In virtually any jurisdiction around the world there are laws and regulations that have been enacted to protect the investors. Although blockchain technology is still relatively new, it is still subject to this legislative framework, and the regulators around the globe closely watch the blockchain market.

HitBTC Risk Management team monitors all trading activity to make certain that it conforms to the international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.

The KYC verification is a mandatory procedure aimed at verifying the identity of HitBTC traders. This procedure requires that users provide to us several scanned documents, which our Compliance department uses to conduct their background checks. This important step ensures the security of all of our traders.

Why is it important to verify my account?

HitBTC endeavors to provide exceptional service to all traders. We are constantly improving the way our users interact with the platform, striving to make the completion of all the required procedures as easy and fast as possible. This is why HitBTC has now put into service a much more secure and streamlined way to complete the KYC (Know Your Customer) verification procedure.

Account verification protects HitBTC users from fraud and theft and serves to ensure the security of the platform and the trader community it serves. We are committed to observing all the applicable laws and making sure the exchange is not used for money laundering, support of terrorist activities, or any other criminal or dishonest behavior. Essentially, account verification is a step that protects you and all of us, so we appreciate your help in this matter.

What are the benefits of account verification

  • Streamlined services

Having a verified account is instrumental in a situation when you no longer have access to the device with the 2FA codes for your HitBTC account, or when a suspicious activity has been identified in your account. Verified users regain access to their HitBTC accounts quickly and easily.

  • Lower fees

Verified users also get the benefit of our Fee Tier program. For them, the lowest Tier for both maker and taker trades is just 0.09%, compared to 0.1% and 0.25% for unverified users. Moreover, our Fee Tier program rewards our community members for high trading volume.

Read more about these benefits.

How to verify your account (step-by-step)

The Identity verification procedure (also known as KYC, Know Your Customer) at HitBTC is quick and easy.

Just follow these steps.

  1. Open your account Settings, the KYC tab.
     Enter the information and upload the required documents and photos. Please ensure that your pictures are clear and are of high quality. The minimum size is 500 Kb and the maximum is 10 Mb.
  2. Click the “Request Verification” button.
  3. Look for an email from us in the mailbox with which you registered your account.

If your KYC request has not been completed for more than 2 weeks, or you have any questions, you are welcome to get in touch with us.

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