To verify your account please contact HitBTC Compliance dept. at firstname.lastname@example.org.
The email should be sent from the address linked to your HitBTC profile.
Make sure your email contains the following:
1. Personal information
3. Bank account information (in case you want to deposit and withdraw fiat)
4. Supporting documents (color copies):
5. Identity Document (passport/ID card/driving license)
6. Proof of residence
7. Proof of bank account ownership
For detailed information on required documents please proceed to Account Verification page: https://hitbtc.com/settings/verification