Welcome to HitBTC Support Center
To get your issue resolved, find the relevant article here and follow instructions.
Use the search bar or navigate through the categories below.
A standalone training platform that enables you to test-drive our instruments and features.
A beginner’s guide to cryptocurrency trading
Account and security
Tips and issues: how to create, protect and operate a HitBTC account
Instructions and tips about how to initiate and track the status of your deposits
This section is all about trading. Manage your orders by following given advices.
All information about withdrawing funds from HitBTC could be accessed here.
HitBTC Mobile App
Discover the best Bitcoin and crypto trading app for Android. Blazing fast matching engine, easy-to-use UI & professi...
Token swaps, airdrops and other updates
Info about upcoming forks, swaps and other updates important to HitBTC community.
Instructions on how to create a master account and sub-accounts. These types of trading accounts are quite useful for...
Online chat for HitBTC traders
Legal & KYC
Questions regarding all legal issues, account verification and GDPR
Support on how to use HitBTC API