Welcome to HitBTC Support Center
To resolve the issue we first need to understand what has happened. Please choose the category from the list below, and then the issue - or please use the search box above. You will get the step by step guide for solving the problem, or, if the issue stays unresolved, you will be forwarded to the contact form.
Account and security
Tips and issues: how to create, protect and operate a HitBTC account
Here you can find instructions and help tips about how to initiate and track the status of your deposits.
This section is all about trading. Manage your orders by following given advices.
All information about withdrawing funds from HitBTC could be accessed here.
Coins and markets
Listing and delisting of coins, upcoming forks and HitBTC community.
Learn what HitBTC Affiliate program is, how to succeed in it. Troubleshooting.
Verification of account
Online chat for HitBTC traders