Welcome to HitBTC Support Center

Today we’re restarting the core matching engine which has been working consistently since 2013. This operation is performed annually and allows us adding new features. Restarting the matching engine requires restarting all the systems so please note that putting and cancelling orders will be unavailable during the restart from 15:30 to approximately 15:45 UTC.

To get your issue resolved, find the relevant article here and follow instructions.
Use the search bar or navigate through the categories below.

Promoted articles