Issues

How to download HitBTC app
We now offer both iOS and Android official HitBTC app. It provides a comprehensive trade-on-the-go experience. You can download the iOS application here...
Thu, 3 Sep, 2020 at 1:39 PM
How to create a new account
It’s not possible to create an account via the application. But you can create your account directly on HitBTC website. Please visit the website and cli...
Fri, 14 Aug, 2020 at 5:06 PM
Withdrawals or other functions don't work in the app
HitBTC app works via API. You need to set correct permissions for your API key to give the app the access you want. Please check your API-keys rights he...
Fri, 14 Aug, 2020 at 5:09 PM
Where to find a PIN code
Launching the app for the first time, you will be asked to create your 4-digit PIN code. Just create your own code, type it there and confirm. After that ...
Fri, 10 Jul, 2020 at 5:43 AM
How to sign in via HitBTC app
To sign in to the application, you need to use your API key. Please, keep your API keys in the safe place and not tell them to anyone. To create new API...
Wed, 5 Aug, 2020 at 1:20 PM